What are HP Tuners credits?
What are the different type of credits?
How many credits to I need?
What modules do I need to license?
What are credits attached to?
Where are credits stored?
Where do I purchase credits?
Our shipping policy is found in our terms of service and copied here:
All products shipped from The Tuning School are shipped between the hours 9:00am – 10:00am EST Monday-Friday (excluding holidays). Products purchased are shipped same day before 10:00am EST otherwise shipped next business day. All orders shipped USPS Priority take an additional 1-3 days. Next Day Air shipments are only next BUSINESS day. Call for arrangements for non-business days. This information should be used in example; wanting an overnight shipment that is purchased on a Friday at 10:30pm EST. This shipment would not be sent until Monday, which means the customer would not receive it until Tuesday. After hand-off to carrier occurs, all responsibility and liability is transferred to shipping carrier. Customers choose their shipping speed at time of purchase. The Tuning School is not responsible for delayed, lost, or damaged shipping due to carrier neglect. If worried about delay, loss, or damage, please choose to insure at checkout.
Once The Tuning School receives the item(s) back, a refund is submitted. It could take approximately 3-5 business days. Although we submit the refund immediately, the customer's bank must still process the refund and apply it to the account. Processing time varies between banks.